FAQs | Kesyon/Repons

Explore our frequently asked questions for any common questions you may have and information on how to reach out.

Eksplore kesyon nou poze souvan pou nenpòt kesyon komen ou ka genyen ak enfòmasyon sou fason pou kontakte nou. Vèsyon kreyol Kesyon/Repons yo pi ba paj la.

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English

Ayibeau jewelry is made using timeless & long-lasting stainless steel, gold plated stainless steel and gold filled materials.

Pieces that are ready to ship and available will be processed within 1-3 business days. Pre-Ordered pieces will take an estimated 15-20 business days to be ready to ship. Please view the description and estimated delivery dates on each product. ally process orders within 1-3 business days.

For domestic orders, the shipping time is usually 5-10 business days.

"Pre-order" indicates that the product is not currently in stock but can be reserved in advance.

Shipping fees and taxes are calculated at the checkout based on the destination and the items in your cart.

Customs import duty is a tax imposed on goods imported into an international border.

The buyer is usually responsible for paying any customs duty charges on their e-commerce purchases.

Customs import duty is required by law to help regulate trade and protect local businesses.

You can reach us at shopayibeau@gmail.com for any questions or inquiries.

Yes, we provide order tracking information. You will receive the tracking details to your email address once your order has been shipped.

Kreyòl

Bijou Ayibeau yo fèt ak ajan stainless e stainless ki plake nan lò. Gen lot pyès bijou nou yo ki fèt ak Gold Fill. Materyèl sa yo pa fennen epi yo dire lontan

Pyès ki disponib yo ap pare pou nou voye ale nan 1-3 jou biznis. Pyès ki pou kòmand davans yo pral pran yon estime 15-20 jou biznis avan pou yo pare pou livrezon. Tanpri gade deskripsyon an ak estimasyon dat livrezon sou chak pwodwi yo

Livrezon pou Etazini ak Kanada se nan 5-10 jou ouvriye.

Use overlay text to give your customers insight into your brand. Select image and text that relates to your style and story.

Frè livrezon ak taks yo kalkile nan moman ou nan kesye a.

"Kòmande-davans" vle di ke pwodwi a pa nan stock kounye a, men ou ka ht'l kounie a epi rezève li davans.

Frè enpòte ladwàn se yon taks ki enpoze sou machandiz enpòte nan yon fwontyè entènasyonal.

Moun ki ap achte a, anjeneral, responsab pou peye nenpòt frè ladwàn mande sou acha entènèt ki fèt entènasyonal yo.

Frè enpòtasyon ladwàn pou acha entènasyonal yo obligatwa dapre lalwa pou ede kontwole komès ak pwoteje biznis lokal yo.

Ou ka kontakte nou nan shopayibeau@gmail.com pou nenpòt kesyon oswa demand.

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